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5 Pages Essays / Projects Year: Pre-2021 Previously uploaded under: BUSS1001 - Understanding Business

Research in Motion (RIM) was once considered as the leader in the Smartphone industry before the emergence of Apple and Android phone. In the past few years, RIM has lost a considerable share of the market because of the more user-friendly products offered by Apple and Android. RIM has also experienced a steady decline in profits and share price. In order to regain market share and improve its profitability, RIM should focus on its three core competencies. These include; focus on the corporate market, its e-mail and messaging service, and its powerful operating system. Focusing on theses factors will ensure that RIM will retain its customer base and attract new customers.


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