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7 Pages • Essays / Projects • Year: Pre-2019 • Previously uploaded under: COMU1030 - Communication Skills: Spoken Language & Interpersonal
Introduction Interpersonal communication is unavoidable when working in a group-based environment. Interpersonal communication is the main way of influencing the attitudes, opinions, and ideas of other group members. This essay is divided into two parts. The first part discusses the range and type of interpersonal communication observed by the author during a group assessment project undertaken between 8 August 2011 and 5 September 2011. In particular, this section describes three main observations: turn taking; accountability; and, impression management and facework. The second part will briefly discuss effective communication within groups from a theoretical standpoint, focusing on three main areas concerning interpersonal communication: conflict management; impression management; and active listening.
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