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Human Resource Management Exam Notes - Weeks 1-6
28 Pages • Complete Study Notes • Year: Pre-2018
WHAT IS HRM? The productive use of people in achieving the organisational strategic business objectives and the satisfaction of individual employees. HRM MAJOR CONTRIBUTOR TO THE SUCCESS OF AN ENTERPRISE BECAUSE: Key position: 1. To affect customers – greater customer satisfaction and better customer service 2. Business results – profitability gains, higher company survival rates, lower labour turnover 3. Shareholder value – share price increases
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