BBA102 notes Semester 1 2015 Learning outcomes: Explain who managers are and where they work (1.1): Managers: individuals in an organisation who direct the activities of others • Managers work in organisations: a systematic arrangement of people brought together to accomplish some specific purpose Common characteristics of organisations: 1. Distinct purpose: expressed in terms of a goal or set of goals 2. People: achievement of goals through people – make decisions and engage in work activities Structure: develop a deliberate and systematic structure that define and limits the behaviour of its members – members will supervise other members, work teams will operate, job descriptions created