This module provides an introduction to the substantive knowledge which has developed over the years in the field of Operations and Technology Management. It builds around the foundational topics of operations and highlights the relevance and strategic significance of technology and the operations function in enterprises. Topics covered include production technology, process analysis and process technology, quality management, and the role of technology in process control in both manufacturing and service organizations. Use of coordination technology such as ERP by firms to match demand and supply efficiently and effectively, operations strategy, and sustainability will also be introduced.