Aggro Stores is a 30 year old cooperative (not for profit) business based in a remote island community of less than 10,000 residents. The original purpose of the business was to supply agricultural products such as animal feed and farm equipment to the mainly rural population of the island, which collectively set the business up for that purpose. The business is run by a general manager who has a small staff of five people to support the operations; mainly by taking calls, maintaining and organising stocks, serving the customers and keeping the accounts. Recently a new manager has been appointed after the dismissal of the old manager for undisclosed reasons. The manager reports to the board of the cooperative, but has reasonable autonomy in the way that he wishes to run the business.