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10 Pages • Essays / Projects • Year Uploaded: 2021
Jenny, a single traveller from Johor Bahru decidesto go on a vacation to Wilayah Persekutuan, Labuan. She decided to choose Tiara Boutique Hotel as Her 4 days and 3 nights’ accommodation. During her stay at the Hotel, She is unhappy with the services provided by Gary. Gary is an owner who runs the hotel operation. Jenny complains in a written note accusing him of not performing his duties as an innkeeper properly.
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