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49 Pages • Complete Study Notes • Year Uploaded: 2023
1. Introduction to Business Communication [3 hrs] Understanding communication skills and processes; Communicating in organisations; Improving listening skills; Mastering nonverbal communication skills; Understanding cultural and intercultural communication; Professionalism at Work: business etiquette and ethics. 2. Introduction to Business Communication [1 hr] Understanding communication skills and processes; Communicating in organisations; Improving listening skills; Mastering nonverbal communication skills; Understanding cultural and intercultural communication; Professionalism at Work: business etiquette and ethics.
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