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4 Pages • Essays / Projects • Year: Pre-2019
The study of emotional intelligence by managers is an essential element in order to create a successful workplace. Through the knowledge of emotional intelligence, managers are able to recognise and react to emotional signals/actions, allowing them to prevent negative outcomes from occurring, while also encouraging efficiency and success within the workplace. However, an awareness of emotional intelligence is only one factor among many that can create a prosperous workplace. The experience and knowledge of a manager as well as their ability to react to spontaneous events within the workplace can greatly affect the level of success within the office. Thus, the extent to which managers need emotional intelligence in the workplace is constrained through the indication that it is only a component of a successful workplace.
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