INFS3632 - Service and Quality Management

Study Notes and more from students at University of New South Wales

Australia University of New South Wales INFS3632 - Service and Quality Management


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INFS3632 Notes

This student studied:
University of New South Wales - INFS3632 - Service and Quality Management

Summarised notes of lectures over the entire INFS 3632 course. Information taken from lectures and textbook.

5 Ex Credits

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IKEA Case Study TQM (Quality Management)

This student studied:
University of New South Wales - INFS3632 - Service and Quality Management

IKEA quality assurance case study for quality assurance. 95% assignment mark. 6 pages

1 Ex Credit

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Homework 1

This student studied:
University of New South Wales - INFS3632 - Service and Quality Management

Homework 1 completion. Had to draw precedence diagrams and annotate them. This assignment was worth ten percent and mark...

2 Ex Credits

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