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16 Pages • Topic Notes • Year: Pre-2021 • Previously uploaded under: BBA102 - Principles of Management
Week 3: Groups and Teams Group: is defined as two or more freely interacting individuals who share collective norms and goals and have a common identity. A group is different from a crowd, a transitory collection of people whose don’t interact with one another What a team is: a collection of people with a common commitment Team is defined as a small group of people with complementary skills who are committed to a common purpose, performance goals and approach for which they hold themselves accountable Formal versus informal groups Formal groups—created to do productive work A formal group is a group established to do something productive for the organisation and is headed by a leader. A formal group may be a division, a department, a work group or a committee. It may be permanent or temporary. In general, people are assigned to them according to heir skills and the organisations
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