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Business Studies (HSC) - Operations

Business Studies

20 Pages Partial Study Notes Year Uploaded: 2020

Business operations is concerned with the creation of goods and the provision of services by a business. It is integrated with the other key business functions, in particular marketing, because operations produces products that satisfy the wants of the target market. Operations involves planning, purchasing inputs, inventory management, manufacturing techniques and processes used to convert inputs into outputs. Operations managers must consider the influences from the business environment. Globalisation has provided opportunities to expand and outsource operations overseas while technological developments have improved the efficiency and quality of operations. Some businesses invest heavily in research and development to gain a competitive advantage with new products, while others will change and improve existing products. Operations managers are increasing their emphasis on quality management and achieving world’s best practice. Corporate social responsibility is a necessary part of operations. Pressure from stakeholders and new legislation has meant that a business’s impacts on society and the environment must be considered and possibly included in the costs of the operations function.


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